Terms & Conditions

1. Definitions

In these Terms, the following expressions carry the meanings set out below:

"We / Us / Our"

Suvarna Counsel, an immigration and visa law advisory practice registered in Bangkok, Thailand.

"You / User"

Any individual who accesses this website or engages our services.

"Services"

The immigration and visa advisory services described on this website, including Long-Term Resident & Retirement Visa Advisory, Family & Spouse Visa Application Support, and Visa Status Review & Quiet Consultation.

"Site"

The website located at https://suvarnaccd.pro and all pages within it.

"Agreement"

These Terms & Conditions together with our Privacy Policy and Cookie Policy.

"Content"

All text, documentation, information, and materials published on or through the Site.

2. Acceptance of Terms

By accessing the Site or submitting an enquiry, you confirm that you have read and understood these Terms. If you do not agree, please refrain from using the Site.

You confirm that you are at least 18 years of age and have the legal capacity to enter into this Agreement. Our services are directed at adults with questions about their immigration status or visa options in Thailand.

Engagement with our paid services additionally requires a written confirmation of scope and fees issued by Suvarna Counsel, which will form part of the contractual arrangement alongside these Terms.

3. Service Description

We provide advisory and facilitation services in relation to Thai immigration and visa matters. Our services are available to individuals enquiring about or applying for visas and residency arrangements in Thailand. The three service categories currently offered are:

Service availability is subject to our current capacity. We will inform you at the time of enquiry if any service is temporarily unavailable.

4. User Responsibilities

When using the Site or engaging our services, you agree to:

• Provide accurate, complete, and up-to-date information in all submissions and communications.
• Inform us promptly of any changes in your circumstances that may affect the advice or services being provided.
• Refrain from using the Site for any unlawful purpose or in a way that infringes the rights of others.
• Not attempt to gain unauthorised access to any part of the Site or its associated systems.
• Not reproduce, distribute, or commercially exploit Site content without our prior written agreement.

5. Intellectual Property

All content on this Site — including text, structure, and design — is the property of Suvarna Counsel or its licensors. No part may be reproduced without our prior written consent.

We grant you a limited, non-transferable licence to access and read the Site for personal, non-commercial purposes. This licence does not extend to systematic downloading, redistribution, or use for training automated systems.

Any advisory documents, written assessments, or checklists prepared for you as part of a service engagement are provided for your personal use. They may not be reproduced or shared without our written consent.

6. Fees & Payment

Fees for each service category are stated on our website and confirmed in writing before work commences. All amounts are quoted in Thai Baht (฿) and are inclusive of our professional time. Third-party fees, government charges, and translation costs, where applicable, are separate and will be itemised.

Payment terms are set out in the written engagement confirmation. Work does not commence until an agreed deposit or full payment has been received.

7. Disclaimers

The information on this website is provided for general informational purposes and does not constitute legal advice. Immigration law and policy change regularly, and individual circumstances vary. Any content you read here should not be relied upon as a substitute for a consultation.

Immigration decisions rest with the relevant Thai authorities. We present your case as clearly and completely as possible, but we cannot determine the outcome of any application. We do not make representations about what immigration officers will decide.

The Site is provided without warranty as to accuracy, completeness, or fitness for a particular purpose. We make reasonable efforts to keep information current but cannot be held responsible for delays in updating following regulatory changes.

8. Limitation of Liability

To the extent permitted by Thai law, Suvarna Counsel's total liability in connection with any service engagement shall not exceed the fee paid by you for that specific service.

We shall not be liable for indirect or consequential loss, loss of immigration status arising from circumstances outside our control, government processing delays, or force majeure events.

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

9. Confidentiality

We treat information shared with us in the course of an engagement as confidential. We will not disclose your personal circumstances to parties other than those named in section 3 of our Privacy Policy without your consent.

We ask that you treat any written advice, checklists, or assessments we provide as confidential to your own use, not to be shared in ways that may mislead others about their individual circumstances.

10. Termination

Either party may end a service engagement by written notice. Where you terminate after work has commenced, fees for completed work remain payable.

We reserve the right to discontinue a service engagement if information provided to us is found to be materially inaccurate, or if continuing would put us in conflict with our professional obligations.

Provisions relating to confidentiality, intellectual property, liability, and governing law survive termination.

11. Dispute Resolution

These Terms are governed by the laws of the Kingdom of Thailand. Any dispute arising from these Terms or from our service relationship will first be addressed through direct communication. We invite you to contact us at [email protected] before any formal action is taken.

If a dispute cannot be resolved informally, it shall be referred to the jurisdiction of the courts of Bangkok, Thailand.

12. General Provisions

• Entire Agreement. These Terms, together with any written engagement letter, constitute the entire agreement between you and Suvarna Counsel regarding the subject matter herein.
• Severability. If any provision is found unenforceable, the remaining provisions continue in full force.
• No Waiver. Failure to enforce any provision on one occasion does not waive the right to enforce it in the future.
• Assignment. You may not assign your rights or obligations under these Terms without our prior written consent.

13. Changes to These Terms

We may update these Terms from time to time. We will note the revision date at the top of this page. For ongoing service engagements, material changes will be communicated to you directly before taking effect.

Continued use of the Site following notice of changes constitutes acceptance of the updated Terms for website access purposes.

14. Contact Information

For legal enquiries, service questions, or any matter arising from these Terms: